Partial Facility Limitations Due to Fire Damage
First and foremost, we would like to extend our sincerest apologies for the great concern and inconvenience caused by the fire that occurred in the Kinosaki Onsen area on May 5.
We are pleased to inform you that Kobayashiya will resume operations starting June 1. However, due to the effects of the fire, some limitations on facility usage will remain in place. We kindly ask for your understanding and cooperation regarding the following:
◆Limitation Period: Jun 1 – 9, 2025 ________________________________
[Important Information Regarding Facility Limitations]
・Air conditioning will be set to 1°C warmer than usual.
・Our private baths will be limited from three to two available baths.
・Hair dryers will not be available in guest rooms, but can be used in the bathing area.
・Electric kettles will not be available in guest rooms. Hot water can be provided from the front desk upon request.
・Due to limited power supply, there is a possibility of occasional power outages.
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We deeply regret any inconvenience these temporary changes may cause. Despite these limitations, we will do everything in our power to ensure your stay in Kinosaki remains as comfortable and memorable as possible. Our team is fully committed to welcoming you with the utmost sincerity and care.
Once again, we truly appreciate your understanding and support during this challenging time. We look forward to the opportunity to welcome you to Kobayashiya.